Welcome to swimwear heaven! LunarSand offers a collection of designer bikinis and wearable art featuring powerful, bold prints for ‘super women’.Swimwear is so personal; you need to feel comfortable and fabulous! You must have the perfect style, fit, feel, and print for you – you need to love your piece! And baby… we have got you covered!
We produce very limited edition collections offering edgy and classic one pieces, sexy bikinis, triangle bikinis, sporty bikinis, bandeau bikinis, high waisted swimwear and cover-ups. Our range includes mid coverage bottoms, cheeky bottoms, and brazillian bottoms.
Our premium lycra blend fabrics combined with milky silk lining offer extreme comfort whether you are lounging by the pool or being active.
SHIPPING & RETURNS
All prices listed on our website are in AUD (Australian Dollars). You will be charged in Australian dollars even when the currency converter is used to show an International currency conversion rate.
We ship from Sydney, Australia on Mondays and Thursdays.
Shipping Cost Overview
Australia $7.00 AUD flat rate
International $25.00 AUD flat rate (express also available at an additional charge)
LunarSand products are dispatched from Sydney, Australia, using Australia Post. We Express Post all parcels at a flat rate of $7.00 AUD.
Shipping within Australia takes 3 – 7 business days depending on your location and the day your order is processed.
We will email a tracking number once the parcel has been posted. You can track your order at www.auspost.com/track
Lost or stolen parcels are not covered by insurance.
LunarSand products are dispatched from Sydney, Australia using Australia Post. We ship parcels using Registered Post or Pack and Trackdepending on your geographical location, at a flat rate of $25 AUD.
Shipping Internationally takes 7 – 21 business days depending on your location and the day your order is processed. This may be longer for remote parts of the world.
Registered Post requires a signature; any person over 18 who is at the delivery address can sign for your parcel. We suggest that you have your parcel sent to a work/office address, as parcels are ordinarily delivered during business hours. Registered post cannot be tracked, however we will be informed when the parcel is signed for.
To find out if you are eligible for Pack and Track please visit http://auspost.com.au/parcels-mail/pack-and-track-international.html Pack and Track can be tracked at www.auspost.com/track Where possible we will ship using Pack and Track. We will inform you of the best possible International shipment method once your order has been processed.
Express Courier International is available; it takes 2 -7 business days. Please contact us and we will arrange this. You can proceed with your order and select the Standard International Post option. An additional fee will be sent to you via PayPal. You can track your parcel at www.auspost.com/track
Please note that shipments to International countries may incur taxes, customs and duties. These charges vary from country to country. Please note that LunarSand is not responsible for these additional fees. We advise that you contact your local customs office for detailed information.
Lost or stolen parcels are not covered by insurance.
General Shipping Terms & Conditions
We recommend you use your work/business address as parcels are ordinarily delivered during business hours.
We cannot be held responsible for parcels that are sent back to us due to them being uncollected. We will hold all returned parcels for a period of 10 days from the date that we receive them. We are more then happy to re-send returned parcels, with all new shipping costs being the responsibility of the customer. If we do not receive a response within this period we will issue a refund through PayPal less a 20% restocking and administration fee.
We cannot accept responsibility for parcels that are not received, lost or stolen. Please note however that all attempts will be made to ensure that you do receive your parcel.
Please ensure that your address is correct before proceeding with your order. LunarSand cannot take responsibility for lost parcels due to incorrect addressing and is not liable to replace stock. If you realize you have made a mistake please contact us and all efforts will be made to help resolve any issues.
Delivery times may increase during peak times. Please allow an extra 5 business days during these periods.
Although we have systems in place to monitor stock levels closely there may be some occasions when an item is sold out at the time of purchase. If this does happen we will contact you via email. You will be invited to either make another selection or a full refund will be offered.
If you require any more information on postage and shipping methods please don’t hesitate to email us.
Enjoy shopping or browsing xxx
We are committed to 100% customer satisfaction and offer a refund or exchange within 14 days of the delivery date for change of mind purchases.
You must contact us via email to request an exchange or refund. No exchanges or refunds will be processed after 20 days of delivery.
The buyer is responsible for all new shipping costs for refunds and exchanges. If you require a refund we will process the refund once we have received the returned goods. If you require an exchange please include a pre paid express satchel in your exchange package.
Returned/exchanged goods must be unworn, undamaged, unwashed, unsoiled with tags and hygiene strip still intact and in their original package.
Please email firstname.lastname@example.org to request an exchange/refund. Include your order number, name & brief explanation/statement. We will send you a reply with further instructions.
You will be offered an exchange or refund for faulty stock. Please contact us immediately if you receive faulty stock. LunarSand garments are thoroughly checked before they are dispatched.
We are always here to help xxx